Holiday Delivery Update

With the holiday season approaching please be advised that our orders are delivered through the Australia Post network. Please place your orders for anywhere in Australia (except WA and NT) by 8th December 2022 and for WA and NT by 3rd December 2022.

Please visit our delivery partner’s website to review their current expected shipping timelines for Christmas here:https://auspost.com.au/sending/christmas-sending-dates

Our team are taking a well-deserved break over the holiday period, if you need to get in touch with them regarding something urgent please contact our client services team at clientservices@sleepcorp.com.au.

Product Guarantee

 

 

Product Guarantee

In the unlikely event that the product does not meet our high standards, Sleep Corp will guarantee to the original purchaser to repair or replace the product against faulty workmanship for the guarantee period.

Individual guarantee periods will be stated on all product packaging. Guarantee periods start from the original date of purchase.

In order to make a claim on these guarantees you must retain and present the original purchase receipt for validation.

Rights under Australian Consumer Law:

The benefits we offer under this guarantee as set out in this document are in addition to any other rights and remedies you may have under the law.

Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and failure does not amount to a major failure.

 

Rights Under This Guarantee

Sleep Corp provides the original purchaser a guarantee against faulty workmanship. The guarantee period for your product is stated on the product packaging. The guarantee periods start from the original date of purchase, if during this period a product defect caused by faulty workmanship or materials appears, Sleep Corp will repair or replace your product within a reasonable time after receiving your valid guarantee claim.

Register your warranty online

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Platinum Mattress Replacement Warranty

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